Refund Policy

Dear Valued Clients,

Thank you for choosing Digital Service Center LLC for your digital needs. We are committed to providing top-notch services to ensure your satisfaction with our offerings. Please take a moment to read and familiarize yourself with our Refund Policy outlined below.

Overview

Our refund policy is designed to uphold the highest standards of service, ensuring that our clients derive maximum benefits from our solutions. While we strive to deliver quality services aligned with every aspect of your business, please be aware of the following terms and conditions regarding refunds.

Refund Eligibility

Refunds are processed as a courtesy to our clients, and our internal management reserves the right to evaluate and potentially reject refund requests.

30-Day Money-Back Guarantee

For new purchases, we offer a 30-day money-back guarantee. If, within this period, you find our services dissatisfactory, we will refund your payment. The refund process takes a maximum of 30 working days, facilitated through either credits or direct deposit to the client’s account.

Conditions for Refund and Cancellation

Refunds will be issued to the original credit or debit card as provided by the client. Approval from the client is required for refunds related to website issues or unsatisfactory work.

Circumstances for Refund and Cancellation

Refunds and cancellations will be considered under the following circumstances:

  1. Non-Delivery Of The Product:
    • Claims for non-delivery must be submitted in writing within 30 days from the order placing date.
  2. Download And Unzipping Issues:
    • Claims regarding download or unzipping issues must be submitted to our Technical Support Department within 30 days.
  3. Major Defects:
    • Technical Support approval is required for defects, with a commitment to rectify the error within 72 hours.
  4. Product Not-As-Described:
    • Issues should be reported to our Technical Support Department within 30 days, with clear evidence proving the product does not match its description.

Access to Servers

Temporary access to your server may be requested by our technicians to identify and resolve issues. Failure to provide timely access may result in a delayed resolution, and refusal to provide access may disqualify you from a refund.

Children Policy

Our products are intended for individuals aged 18 or older. We do not knowingly collect personally identifiable information from children under 13. If such information is inadvertently collected, please contact us for immediate action.

For any inquiries regarding this policy, please feel free to contact us:

Digital Service Center LLC

We appreciate your trust in Digital Service Center LLC and are dedicated to providing exceptional digital solutions.

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